@AskLyft Adds Support to Twitter

Calling all social media-lovers: Lyft's Support team is now also on Twitter. Follow @AskLyft for product updates, pro tips, and another way to stay in touch with HQ.

It's a new tool for finding answers to your questions, like: 

“Who invented the Carstache?”
“How long has Lyft been in my city?” 
“What new referral programs have you introduced recently?”

The Help Center hasn’t gone anywhere — you can continue using our tried-and-true Help Center in addition to @AskLyft. Here’s a quick recap on your resources: 

  1. Help Center articles, for reading detailed explanations of how Lyft works. 
  2. The "Contact us" form, to reach out to us via direct email for personal questions about your account. 
  3. The Critical Response Line, which is only to be used for emergencies. 
  4. @AskLyft, for pro tips and answers to your questions.

Follow @AskLyft to start using this new tool. We'll see you in the #Twitterverse.