Here’s a question for you: What’s the difference between a good Lyft ride and a better one? Today, we’re kicking off a new series of short videos to help you discover the answer.
Our first episode, “Perfect Pickups,” highlights a scenario many of you face every day. You arrive to pick up your passenger and discover she isn’t exactly where the pin indicated. What do you do?
Remember: Great Lyft experiences are defined by the little things, those small yet memorable moments of delight that all of us can appreciate.
After the video, head to the comments to discuss #BetterRides with your fellow drivers.
- How would you handle this situation?
- Are first impressions important? Why or why not?
- What do you do to start every ride off right?
Enjoy the discussion, and stay tuned for the next episode later this month.