Help and resources

Whether you read every word of this guide or jumped straight to the end, we know there’s a lot. Here’s a recap of the links and resources for your reference:

Help Center 

Answers to hundreds of driver and passenger questions.

The Hub 

The Hub is a blog crafted for drivers like you and where to stay up-to-date on news, updates, the Lyft community, local events — and this guide!

Safety page

Learn more on how we’re committed to driver and passenger safety.

Cities page

Find out which ride types are available in your city.

Airports page

Check specific rules and regulations for your local airport.

Community Guidelines

An overview of our vision for how driver and riders make the best of every ride.

Need in-person help? Visit a driver Hub location near you.

Hey. We like you. And we’d love to see you. That’s why Lyft created the Hub, a special spot tailor-made for drivers like you. We’ve got multiple locations scattered throughout North America, all ready to answer any questions you may have. It’s your one-stop shop for in-person support.

Or, if you feel like it, swing by for a visit, fresh cup of coffee, or a handful of pink candy. We just like hearing from you. Come say hi!

Find a Hub location near you

We’ll also keep in contact with you through:

  • Text messages and emails with important updates, tips, and more.

  • If you’re waiting to be approved as a driver still, make sure you’re checking your emails and text messages! Additionally, weekly summaries will be sent to you about how much you earned that week, how many rides you gave, and your current rating.

See you on the road!