As a driver, you'll inevitably have that ride where the universe throws you everything it's got — a cyclist jumps out of nowhere, you're lost after a passenger insisted they knew the way, or there's unexpected construction. Navigation has a big affect on overall ride experience. By far, it's the most common flag we see from passengers. The good news is that it's an art that you can work to master!
Let’s go over some tips to keep that star rating high.
Always Use Navigation
We recommend using Waze because it offers additional information about road hazards. Overall, the best navigation experience is going to be through one of these apps on your smartphone (Waze, Google Maps, Apple Maps), as opposed to your car's in-dash navigation.
Mount Your Phone
Once you enter in the destination information, you don’t want to have to touch your phone during the ride, so make sure it's easily visible while you drive.
Confirm the Destination
Sometimes your passenger will have already entered their destination in the app before you arrive, and in other situations you'll have to enter the address manually. In both cases, be sure to confirm the destination.
Follow the Passenger's Suggested Route
Ask your passenger if they have a route they like to take. If they do, be respectful of their wishes, but use navigation as backup. Often the focus will switch to the conversation, and passengers will forget to direct you.
Stay Attentive to Directions
This can be a balancing act when you’re chatting it up with the stranger in your front seat. It’s important to listen carefully to the directions the app is giving you, so you don’t miss a turn.
It’s easy to get better at navigation with a little practice. Give these tips a try — you've got this!