Jose from Chicago still remembers how terrified he was when he picked up his first passenger.
“Once I was approved, it took me three days to work up the courage to actually turn the app on,” he says. “When the first ride request came, my heart started pumping like crazy, and my hands shook. The shaking got worse when I got to the passenger’s house. I didn’t see them at first — should I call?”
Today, Jose is a seasoned driver who’s given more than 15,000 rides. But he’s never forgotten those early nerves. Like many first-time drivers, the thought of interacting with a complete stranger filled him with anxiety.
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