Your Driver Account has Been Suspended 


The City of Portland has notified us that you failed to participate in a mandatory background check as a driver for a Transportation Network Company.  

Failure to comply with the City of Portland’s request is a violation of section 16.40.280(F) of the City’s Private for-Hire Transportation Regulations and is a class B violation, meaning your driver account has been temporarily suspended.

In order to get back on the road, here’s what you need to do:

  1. Visit

  2. Submit the requested information as soon as possible

  3. Keep an eye out for a suspension letter from PBOT in the mail for details and next steps regarding your suspension