Your Rejected TNO License Application


The state of Maryland requires every rideshare driver to get a Transportation Network Operator (TNO) license and vehicle permit. Lyft submitted an application for a TNO license on your behalf, and the Maryland Public Service Commission (PSC) rejected it. As a result, you will not be able to pick up passengers in the state of Maryland.


Want to Conduct Pickups in Maryland, Again? 

The PSC must approve your TNO license application before you are eligible to pick up passengers in Maryland again. Lyft cannot assist you here - you must reach out directly to the PSC to resolve this issue.


Ask the PSC for Help

For more details on why your TNO application was rejected, and to update your application, you will need to email the Transportation Division at In the email make sure to include the following information, along with your question regarding your rejected application:

  1. Name
  2. Address
  3. Phone number
  4. Email address


Thanks for helping us stay compliant in Maryland!